CivicFlow
by Westforge
Intake, case management, documents, and reporting in one clean workspace.
CivicFlow helps organizations manage service requests from the first public intake submission through staff assignment, document review, case tracking, notes, statuses, follow-ups, and performance reporting.
CivicFlow Demo Snapshot
Built for teams that cannot afford messy workflows.
The current MVP demo shows the core operating loop: public intake, case queue, case detail workspace, document checklist, storage, notes, status controls, follow-ups, reports, charts, and Excel exports.
Cases
Supabase-backed records
Documents
Storage uploads and signed downloads
Reports
Charts and Excel export
Auth
Staff login-ready workspace
Platform
One workflow layer for service operations.
CivicFlow supports teams that need a professional system for intake, case routing, documentation, review, approvals, reporting, and operational visibility.
Public intake
Collect service requests, client details, priorities, and initial documentation needs through a branded public form.
Case management
Move requests through staff assignment, statuses, document review, notes, follow-ups, and completion workflows.
Reports and exports
Visualize workload, service demand, document gaps, completion activity, and download comprehensive Excel reports.
Use Cases
Flexible enough for public service and private operations.
Westforge can shape CivicFlow into multiple workflow SaaS lanes: intake portals, compliance desks, case management systems, document intake vaults, and reporting dashboards.
Community service intake
Eligibility review workflows
Document-heavy case processing
Referral and service coordination
Internal operations tracking
Program performance reporting