CivicFlow

by Westforge

Public Intake

Submit a service request.

Public intake requires complete client information before a request can become a CivicFlow case.

Required field validation

Name, email, phone, service, priority, and request details must be complete before submission.

Staff-ready case creation

Valid submissions create a case, document checklist, and activity log in the CivicFlow workspace.

Client Information

Tell us who needs assistance

All required fields must be completed before the intake can be submitted.

Secure intake

First name *Last name *Email address *Phone number *Service category *Priority *

Request details *

Default case checklist

CivicFlow will create required document checklist items for the staff review team.

By submitting, the request becomes a real CivicFlow case for staff review.